<- jongmin chae--:--:--:--PT

Experience

The credits

Internships

01 / Internships

  • Quickie

    AI Operations Intern

    Toggle details

    Apr 2026 — Aug 2026 / New York, NY / +23% waitlist growth

    • Spearheaded AI workflow automation by unifying performance metrics from 3+ platforms spanning 5M viewers.
    • Converted market research across 12+ competitor accounts into serum, sachet, and order-size decisions.
    • Grew the product waitlist 23% by owning digital media and running a hypothesis-driven test-and-learn campaign.

Projects & entrepreneurship

02 / Projects

  • UNICEF

    Product Manager

    Toggle details

    Sept 2026 — Present / New York, NY / 1.2M+ users reached in pilot

    • Launched an AI-enabled educational platform and shipped a pilot to 1.2M+ users across Sub-Saharan Africa.
    • Benchmarked 4 LLMs and AI models on integration fit and capability for Generation Unlimited use cases.
    • Reduced cross-platform drop-off across 3+ GenU programs by mapping end-to-end customer journeys.
  • Vice Media

    AI Product

    Toggle details

    Feb 2026 — Apr 2026 / New York, NY / 300+ respondent national study

    • Designed a national study of 300+ respondents, owning question design and analysis on credibility drivers.
    • Benchmarked 8+ social platforms on monetization and synthesized patterns into personas and prototypes.
    • Built AI SEO optimization models to lift video click-through and viewer retention.
  • Royal Caribbean Group

    GTM: Product Expansion

    Toggle details

    Sept 2026 — Present

    • ClientWave AI

      Co-Founder & Head of Product

      Toggle details

      Sept 2025 — Feb 2026 / Irvine, CA / +22% client customer acquisition

      • Founded an AI service that scaled to 15 staff, serving 20+ HVAC and plumbing clients in Orange County.
      • Owned the full product lifecycle and scaled a team of 5 across product, code, and delivery.
      • Managed API integrations and service credentials, driving 22%+ greater customer acquisition for clients.

    Leadership

    03 / Leadership

    • Berkeley Business Society

      Senior Analyst

      Toggle details

      Feb 2026 — Present / Berkeley, CA

      • Partnered with program managers, consultants, and case advisors to deliver for major tech and Fortune 500 clients.
      • Analyzed competitor UX patterns, monetization models, and posting cadence to develop new features.
    • UC Berkeley Model United Nations

      Director of Finance

      Toggle details

      Aug 2025 — Present / Berkeley, CA / $10k+ travel funding secured

      • Secured $10,000+ in travel funding by establishing corporate sponsorships.
      • Led an equity fund campaign using allocation and prioritization strategies to subsidize members.